3PLs and warehouses
Bill every service, serve more clients.
Agents work from your WMS. Your team handles the exceptions.
Sound familiar?
Where the hours go today.
Month-end billing from spreadsheets
Services that miss the invoice
“Did my ASN land?” all day
Receiving issues found late
Agents that fit
Six agents we'd look at first.
Client billing engineInvoices with backup
Billing checksEvery service captured
Client ticket deskAnswers from the WMS
Client scorecardsWeekly, per client
Receiving checkASN vs. what arrived
Freight quotingEvery carrier, one table
A typical first build
Live one agent at a time.
Week01234567891010+Audit
Billing checks
Scorecards + ticket desk
Receiving + freight
- Audit: weeks 1 to 2
- Billing checks: weeks 3 to 5
- Scorecards + ticket desk: weeks 6 to 8
- Receiving + freight: weeks 9 to 10
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